At Green Cooling Solutions, our business is built around clear operational commitments that prioritize homeowner safety, technical excellence, and accountability. These standards guide how we staff, train, dispatch, and support every service call we perform in Sarasota and surrounding communities.
The Home of the No Commission Technician: We employ technicians — not salespeople. Our technicians are not paid commission and are not incentivized to sell unnecessary repairs or equipment. Each technician completes a minimum of 80 hours of technical training annually, including manufacturer-led, factory-authorized training hosted at our facility.
Our focus on technical accuracy over sales tactics ensures repairs are recommended based on need — not quotas.
Background Checked Technicians: All of our technicians receive background and DMV checks before employment offers are made. If we would not feel comfortable sending a particular technician to our own home, we would never send them to your home.
Same Day Service – 365 Days a Year: We perform same day service on every service call we receive, 365 days a year. All calls that we receive before 7pm are run the same day, every day.
Well Stocked Repair Trucks: We stock hundreds of repair parts in our trucks and have thousands more at our local Sarasota facility. This inventory makes us the best emergency ac repair option in Sarasota.
Above-and-Beyond Parts Sourcing: In the rare event we cannot procure the part locally, we often travel hundreds of miles at no additional expense to our clients to pick up parts and restore their Sarasota A/C.
All Repairs are Documented: We provide photos, readings, checklists and notes on every service we perform. At the conclusion of your ac repair or ac maintenance call, all documentation will be sent to you digitally.
No Abandonment Policy: If air conditioning cannot be restored during the initial visit, technicians are required to notify management or ownership before leaving the property. A documented plan for next steps is created before departure to ensure continuity, accountability, and clear communication.
Live Local Dispatching: When you call our Sarasota office for your ac repair, your phone call is answered by a live person that lives locally, Never by someone out of state or overseas!
Locally Owned: Green Cooling Solutions is locally owned and operated by its original founders. We are not obligated to private equity or outside investors, allowing us to prioritize long-term service quality over short-term profit.
Additional Commitments from GCS:
Customer Experience Standards
Home Protection Standards
Accountability & Oversight
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Second-opinion reviews at no charge
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Ownership-level escalation when needed
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Documented resolution plans before departure
Compliance & Safety
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Fully licensed and insured
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Permit- and code-compliant installations
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EPA-certified refrigerant handling
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Manufacturer installation standards followed
